Vietnam Highlights - 8 Mar – 18 Mar, 2012
Dear My Tran,
We were very impressed with the whole package offered by TRAVEL VIETNAM .... from the initial detail and attention from the Travel Consultant ... thru to all of the guides and drivers . All very good . The standard of the accommodation ... all very good and well located (as recommended by our travel consultant who asked us the right questions and made good recommendations accordingly ) The food generally in Vietnam was a highlight including all of the meals that were included in our package . Many thanks for all of your excellent service . We will be happy to reccommend Vietnam Travel and hope we will be back to see more (Cambodia and Laos ?? ) sometime in the near future .
Douglas Moxon and Cissy Yee
Best of the north 9 days (from 7 Mar to 12 Mar 2012)
This is Lillian and John. We have been back for a few weeks now. We just wanted to write to you to thank you for the great experiences we had during our tour. Thank you to VTT for taking such good care of us and allowed us to enjoy a very smooth trip. When we return, we will definitely contact you again. Hope things are well in Hanoi! Have a wonderful day!
Vietnam, Cambodia and Laos Experience 21 days - 24th Feb to 15th Mar 2012
we just arrived in Italy from our tour in Indochina.
Our trip has been very nice and we have been completely satisfied by your organization.
I and my wife want to thank you and all the guides and drivers of our trip very much!!!
Surely I will suggest your company to my friends, interested into travelling across Vietnam, Cambodia and Laos.
Thank you very much again and… good luck for your motherhood.
Aldo and Evelina DELL’ORO
Vietnam & Cambodia 8 days - January 2012
We just came back from out trip today. It was a wonderful experience and thank you and your company for arranging our tour. Everything was perfect and you have arranged everything as per the tour plan. Our family had a really memorable holiday experience.
Thanks and all the best,
Vietnam discovery 16 days from 7 Jan 2012 to 22 Jan 2012
Hello Ms. Mary,
we returned home safely after our Vietnam-travel.
At all times our guides and drivers were present upon arrival and we never had any problems being lost. Due to the mobile phone we were able to contact them in times outside of their service.
We were able to visit and see all of the travel program points you offered. They were shown and described in depth by our guides. We had very good contact to all guides and drivers.
It was a very interesting time even (and expected) it was no relax tour.
Especially the first days were very busy and the trip in the night train to Sapa and the trip back to Hanoi was a bit inconvenient (no heating in the train, the beds were a bit clamp, very early arrival).
It was quite an experience to see how your country recovered after the war time. We enjoyed that our travel time was just before the tet-festival and we were able to see all the beautiful decorations and the crowds of lucky people. We were impressed on the heavy traffic in the cities.
Please consider this as a first comment. After all impressions have settled we may send more comments.
Helga and Helmut
Vietnam Discovery: 1st Jan 2012 – 15th Jan 2012
We have just returned home from our holiday in Vietnam. I would like to say that your company has done a fantastic job and the guides were awesome.
My family had a great time and most of that is due to the very well organized tour, we didn't have one single problem.
We found the guides to be very friendly , knowledgeable and they organized everything for us.
All I can say is THANK YOU, GREAT JOB.
Once again thanks for a great holiday.
Mr. Grant Williams from Australia
Vietnam & Cambodia – 18days from 17 Dec 2011 to 04 Jan 2012
Dear Nga Vu,
Just wanted to let the sales team director know how much we appreciated working with Miss Nga Vu of your company in arranging our recent travel tour of Vietnam and Cambodia. Miss Vu was very competent and professional. She was able to address numerous questions in detail that we presented to her over the many months of planning this vacation which was very helpful in our decision making process. She showed and provided exemplary customer service and provided us with a lot of confidence that we had made the right choice in selecting your travel company. I hope that she receives the recognition that she justly deserves for outstanding representation of your company. We will most definitely recommend and use your company again for any future travels that we my make to Southeast Asia.
John Roy from USA
Myanmar Discovery - 22 days from 19 Dec 2011 to 10 Jan 2012
Dear Nga Vu,
Thanks for the wishes. I got back to work this morning so have only seen your email now.Thank you for organising my Myanmar trip. I had a wonderful time!Wonderful people and country. Still a long way to go in terms of tourism and infrastructure butthat will happen now that the country is moving forward.In terms of organising and service I must complement VTT for superior delivery.Hope to use your services in the future and I will recommend your company to others traveling to your wonderful country.Roz
Roz Wooldridge from South Africa
Vietnam & Cambodia 14 days - From 24 Dec 2011 until 6 Jan 2012
Dear Mary D
We wanted to thank you for arranging the most amazing trip of our lives for us!
You and your team were so professional in putting together a trip including everything we wanted to see and do.
Travelling in a foreign (non-English speaking) country is often daunting - but there was a friendly driver to meet us at every stop, and a very knowledgeable guide at every destination.
Our Vietnam and Cambodia trip was so wonderful, we have recommended it to all our family and friends.
We found the country to be clean, the people friendly and helpful, it was not too expensive and the food was amazing!
We also got engaged on our last day at Angkor Wat - it was a very special day for us!
Our every day was filled with new adventures...
Herewith a brief list of our encounters:
Hanoi was amazing! We loved the old quarter, temples, war history museum, shopping and water puppet show. Simply wondering around the streets and watching the people was fun.
Halong Bay was simply breath-taking! We could not get enough of the scenery. It is a must !!!
Hoi An was definitely our favourite city. We could not get enough of this place - the old quarter was incredible, the old buildings and little shops were so authentic. The fact that they do not allow vehicles in this part made it so peaceful and one could enjoy the sounds and smells of the little shops far better. We rode around on bicycles and felt so safe, we had beautiful clothes made, did a fun cooking course at Gioan, walked along the river illuminated by colourful lanterns at night and had a massage at our lovely hotel spa (this was our favourite hotel!!). We regret not having another day at this destination! My Son was very interesting but our feeling was that if people are also going to Angkor Wat then My Son isnt neccesary as the tombs are far more impressive at Angkor Wat. Hue was not a highlight on our list, maybe because it rained all day - but we did enjoy seeing the Citadel and the Puppet King's Tomb.
We spent New Year's eve in Saigon (Western New Year) and the whole city was illuminated by lights and lanterns and there was even a fireworks display on the river at midnight. We also enjoyed the big market, where the shopping was great and we got to taste delicious fruit that we had never seen before. This city has a lovely vibe to it. The location and quality of the hotel was great as we were within walking distance to many of the Museums and restaurants.
We visited the Cu Chi tunnels and valued the history that we learned about - it's worth the visit. Duncan absolutely loved it as he is a history enthusiast and he got to shoot a machine gun.
The Mekong Delta was wonderful! It was incredible to see how people live on the water, and walking among the small industries gave us a much better perspective of daily life in this area .
We travelled to Phnom Penh by boat and saw more floating villages and rural life.
We visited the Killing Fields and museum at Phnom Penh, this was a very disturbing experience, very sad that a genocide happened there so recently. We regret not having time to visit the royal palace; it looked very impressive from the outside. We enjoyed watching the people dance and exercise along the river in the late afternoon. If time allows it, people should try and have 2 nights here.
We do not recommend taking a boat to Siem Reap - it was 8hrs long, hot, cramped and uncomfortable. Rather fly!
Siem Reap was absolutely incredible!!! The many old temples are amazing to see, each with it's own unique story and character. Our favourites were Angkor Wat where we watched the sun rise, Angkor Tom with the giant stone faces, and Ta Prohm with the trees growing over the ancient ruins. Pub street is also not to be missed, it was very festive and the food was great.
Overal, we felt the tour you designed for us was very well run. Having the drivers and guides made life much easier for us to get around without wasting a lot of time. Most of the guides were exceptional with their manner, and their knowledge was wonderful. Our best guides were from Hanoi and Ho Chi Minh. The hotels were lovely, well located and the breakfasts were delicious.
We will cherish our memories from our Vietnam & Cambodia trip forever - and hopefully one day, we will be able to bring our children to come and experience this wonderful destination!
Lisl Riley & Duncan Drew from South Africa
Vietnam, Laos & Cambodia discovery 21 days - 7 Nov 2011 to 27 Nov 2011
Dear Ms Mary D,
We are all back in Canada now and just have pictures and memories of our wonderful trip to visit your country.
We all had a great holiday and enjoyed it all so much. There was so much to see and experience and all our guides were helpful and friendly.
We have a great picture of all of us in your office that day when we met.
I have been talking about our trip to my friends and am giving your company and your name to anyone who is interested in taking a similar trip.
Thank you so much again for a very good time and hope that others will visit Vietnam and enjoy as much as we did.
Judith buruk from Canada
Vietnam & Cambodia discovery 20 days - 3 Dec 2011 to 22 Dec 2011
We are now back home, we had a lovely time in Vietnam and Cambodia.
Thank you so much for organizing such a smooth running trip.
Our trip was made more enjoyable by the professionalism and friendliness of all the guides you organized for us.
We will highly recommend your company if any of our friends are planning to visit your beautiful country.
Wishing you a very happy new year.
Moonie, Umesh, Shreeya and Nayan
EXCLUSIVE INDOCHINA DISCOVERY - from 12 Dec 2011 to 29 Dec 2011
Both Zac and I enjoyed our trip. It was well put to-gether and we thank you for all your efforts and professionalism. You offered us a superior product and will recommend your agency to others. Here are a few suggestions:
Myanmar - First of all we did not know that this was a CASH only economy and therefore was not fully prepared.. Lucky for us we had $120.00 and of that we had to pay $20.00 for our departure tax. We used the $100.00 for tips to our guides, drivers and porters. It was a very stressful period for us as we only enjoyed breakfast and did without lunches and dinners. We would have liked to have spending monies with us for souvenirs. I recommend that you prepare a checklist of Things to Know Before You Go for all of your international clients.
For us tipping is rewarding for good service, however; because we had so many different guides, drivers and service handlers ( busy boys, hotel maids, cyclo drivers etc) it became a bit too much with the constant preparation for finding monies to tip, complciated by the fact hat we had to deal with so many different currencies. Each day we ending up tipping at least five or more individuals. This detracted from the vacation. You may wish to include a general porterage in your package for the services paid for. This constant pressure to find monies for tipping was a bit too much and distracting from enjoyment of the vacation. For example, when we travelled to China in 2009 we were only responsible for tipping our guide - all other service providers were taken care of by the tour company.
Other than that, I would have enjoyed a day at the spa or a stay at a luxurious beach or lakeside resort for a couple days. I also suggest that you include some very contemporary stuff as well - a visit to a modern art gallery etc as options. Mandalay was a disappointment especially the tour to Palace etc. We loved Bagan and seeing Rangoon. We enjoyed our tour of Vietnam and Cambodia.
Thanks again for the opportunity to give you our feedback.
Customer from United Nation.