Article Index

Vietnam Holiday 5 Jan – 17 Jan 2013
Dear Hue,
We have just returned home from our wonderful trip to Vietnam. We enjoyed every minute of our time in your beautiful country. Fusion Maia was outstanding as were our day trips.
We loved our time in HCMC too. Every aspect of the trip was so well organised. Thank you for your attention to detail. This trip has given us a taste of Vietnam and we plan on coming back to explore the north and will definitely be in touch with you to help plan our next trip.
Would you please pass on our thanks to our guides, Mr Khanh (Da Nang/Hoi An) and Mr Luda (HCMC). They were both outstanding and went out of their way to help us. We have many wonderful memories. Once again, thank you.
The Waugh/Kennedy families.
Tim Waugh from Australia

Vietnam vacation 15 days: Danang – Saigon – Mekong – Phu Quoc from 22 Dec until 5 Jan 2013
Hello Mary D
Now it’s a couple of days since we arrived at home after our holiday in Vietnam.
It has been a fantastic trip, we have been enjoying ourselves during the hole holiday, and has learned a lot about Vietnam.
All of us want to thank you for being very nice, professional and quick in your response to us. We felt very much taken care of.
So, thank you, and may be we will be in touch some other time
PS Yesterday, a friend came to me asking for advice for going to Vietnam. I recommended you if she wanted to get in contact with a travel agency

Helene Falch & family from Norway

VIETNAM HOLIDAYS - 23/12/2012 – 2/1/2013
Dear Ms. Thu,
How are you. Well we are back to our place of work and would like to thank you once again for all your help and efforts in making our holiday the most memorable one for us. We thoroughly enjoyed ourselves and would not hesitate to recommend you to our friends who would like to visit Vietnam. It was very thoughtful of you to provide us with a mobile during our stay. Thank you again for this. We loved all the hotels, guides and facilities provided. The only thing we thought what could be worked on is the time we have spent on the airports while travelling within Vietnam, especially after the trip from Halong Bay the waiting time was a bit too long.
A small mistake on the part of the tour guide in Saigaon, was dropping us off at the International airport terminal, when we had to take a domestic flight to Hanoi. It was a bit of an inconvenience to us.
Once again we thank you and look forward to visiting Vietnam again and visiting places which we have not done in this tour.
Jodie Mendes.

Vietnam & Cambodia - 22 Dec 2012 – 3 Jan 2013
Dear Lana
We just landed at Dubai airport. To start with, I need to thank you and Travel Vietnam for the excellent arrangements. We had a perfect vacation!!
The overall arrangements during the trip were excellent. I was particularly impressed by Lana who was efficient and always very prompt and relevant in her replies to my queries. The quality of hotels was up to the expected standard. Victoria Angkor at Siem Reap was easily the best with very high standard of rooms, food and service (it was well worth the additional cost). Although the rooms at Riverside Bamboo Resort at Hoian were spacious, the other amenities and services were very average (the location was also not very convenient). The guides at all the locations were very good. However, Mr Chung at HCMC deserves a special mention. He did his best to show us the maximum possible in the limited time available. He also gave very good advice on the shopping areas and restaurants to visit on our own time in the evening. Mr Pasquale in Siem Reap was also very knowledgeable and enthusiastic. His efforts ensured that we went on the Angkor Wat balloon ride although it had been cancelled on the scheduled day due to windy conditions. I chose Travel Vietnam purely based on my hunch (without any references) and the confidence provided by Lana. I fully realise that vacations can never be perfect but this was as close as it can get! On hindsight, we certainly have no regrets. I would not hesitate to recommend Travel Vietnam to my friends would certainly use them again. Thank you
Philip from India

Vietnam Discovery 26 Nov – 14 Dec 2012
Hello Hue
I can’t believe we’ve been home again for almost two weeks after our wonderful holiday in Vietnam. I’m still working on “Viet time” and keep having flashbacks to all the great things we did.
I can’t thank you enough for organising such a memorable trip for us. NOTHING went wrong during the whole trip and the whole experience far exceeded our expectations.
The hotels were fabulous – all in convenient locations and of a terrific standard. The Renaissance in Hue was a standout and we lost ourselves in the Art Deco feel of the place as well as the luxury of the whole establishment. I don’t think I’ve ever been more pampered than on the Paradise Peak Cruise on Halong Bay – it was simply magnificent.
Air Vietnam flights were great – efficient and comfortable They even let us on with MUCH more baggage than we should have had!
Our guides were fantastic – professional and caring and all went “that extra mile” to ensure we did and saw everything we wanted to. Could you please pass on our thanks to Lan in Hanoi, Hieu in Hue, Tin in Dalat and Hau in Saigon. Australian tour guides could learn much from them all.
Our memories of Vietnam will stay with us forever. ..the fascinating culture, beautiful and diverse scenery, delicious food, great shopping , but most of all the people. Everywhere we went we were greeted with a smile and a sense of fun and happiness.
It was great to meet you on our arrival in Hanoi and we were really touched by your gift and the effort you took to see us personally. Please be assured that I will be recommend your company to all I know who contemplate a trip to Vietnam and we look forward to returning one day to see the parts of your beautiful country we missed this time.
Fond regards and thanks once again for the best holiday of my life.
Carol from Australia

Vietnam highlights 13 days from 21 Dec 2012 until 3 Dec 2012
Mary hi,
Both my wife and I want to thank you for the perfect management of our tour in Vietnam .
Our only complaint was that the car you provided us in Saigon and Can Tho was too large but with very limited leg room and very uncomfortable in the long trip to can tho and back.
The cars in Hanoi, Sapa and even Hoi An were much more comfortable. We were very satisfied with all 4 guides especially Hieu is Saigon. All drivers were very good, and the hotels were perfect.
Thanks again
Elish. And zwi Vromen from Israel

Vietnam Discovery (14 days) - From 27 Nov 2012 to 10 Dec 2012.
Hello Lana!!
We are back in Spain. The whole trip was wonderful and we hope in the future, to have the opportunity to travel with you again. We want to thank you for the gift that you did us and for your visit at the hotel.
Thanks again, Merry Christmas and Happy New Year
León and Cristina from Spain.

Vietnam & Cambodia (15 days) - From 12 Nov 2012 to 26 Nov 2012.
Hello Alan,
I would llike to thank you for doing a good job of our recent trip. We were all very pleased with our guides, especially with regard to Garry's feelings in the DMZ area. All of our hotel accommadtions were very good. Hope all is well with you.
Beverly from USA

Vietnam & Cambodia 16 days from 29 Oct until 13 Nov 2012.
Dear Mary,
Thank you for your greetings and thank you for your consideration. We had a wonderful time in Vietnam and will always remember it.
Best regards,
Anna and Kai from Sweden

Southern Vietnam - From 12 Nov 2012 to 28 Nov 2012
Dear Ms Lana Anh,
Thank you for organizing a most enjoyable visit to your beautiful city and to the Mekong Delta. Mr. Hau was knowledgeable and did everything in his power to make our visit instructive and enjoyable. Mr Hoa was a very reliable, courteous and skillful driver. We had a great time in their company. It was a most memorable experience.
Jean and Louise Renard from Canada

Vietnam Discovery (19 days) - From 6 Nov 2012 to 24 Nov 2012.
Firstly, I would say all was great as you can see by my ratings and so only offer these comments as positive feedback to assist you to make your business the best it can be.It was wonderful to have an English speaking guide with us so much but to make even better they could be prepared to make suggestions for options that are not typically tourist and help access local culture more when there are gaps in the day. In general I found Vietnamese people reluctant to make suggestions and would sort of give a nothing answer if pressed to make a judgement. Given people living in the particular area have better knowledge than me I found this at times frustrating. Also guides seemed reluctant to assist the tourist with advising the price that should be paid for something and assist with the bargaining. This is not a criticism but a general comment as I would praise all the guides for all their assistance & knowledge sharing. In particular I would like to praise Hai who was our guide in Hoi Ann/Hue who provided a level of care & professionalism beyond that of his job and was very caring. Finally, I like to particularly mention Miss My Tran who was wonderful in every respect and very patient and efficient with all my questions/ requirements. Our trip went so smoothly and exactly as I asked. I believe you are lucky to have employees such as Miss My Tran and Hai. Look after them! thank you for sharing your lovely country with us.
Pamela & Tom Webber from Australia

Angkor Wat & North Vietnam - From 03 Oct 2012 to 11 Oct 2012
I would like to mention the outstanding performance of Van Anh as travel consultant. She was absolutely amazing, very professional and approachable. She managed to set up everything for us in a very short time quickly replying to all the emails, always providing us with options and solutions. Throughout the trip she kept in touch with us making sure everything was going well and that was great, we felt we were being well accompanied by her. She was very kind and friendly the all-time and we really appreciate the efforts she did. We wish her all the best.
Keep the great job!
Ricardo & Filipe from Portugal

Vietnam discovery 11 days - From 30 Sep to 10 Oct 2012.
Dear Mary,
Thank you for organising a wonderful holiday for us. We are very happy with all your arrangements and had a wonderful time in your country.
Our guide in Hanoi – Son – was very good. He was enthusiastic and very informative, we enjoyed our time with him. He was a pleasure to be with. The guide in Ho Chi Minh city was good and the guide in Hoian was OK but not as good as the others.
We will definitely recommend you to all of our friends and encourage them to go to Vietnam.
Thank you again.
Louise from Australia.

Thailand Holidays (11 days) - From 27 Sep 2012 to 7 Oct 2012
Dear Mr. Alan,
We arrived home safely, after our great time we all had in Thailand, thanks to you and all the team that was involved in the operation.
I am very satisfied and more than happy I decided to do the trip with your company.
I am sure that in the future we shell do the same with you, hopefully next year.
Thanks again from all of us in Israel.
Yaron Pick from Israel

Best of the North (6 days) - From 1 Oct to 6 Oct 2012.
Hi Hue.
Robyn and Myself absolutely love Vietnam.
Our Trip was just brilliant. The Tour Guide ' Gaip ' was the best and we loved him.
We are coming again within 12 months for sure as it was just breathtaking.
We cannot stop talking about it
Thank you for an outstanding trip
David and Robyn from Australia

Vietnam Holiday - August 21st 2012 - September 5th 2012
Dear My Tran,
How are you doing? Here everything is allright (means very busy working!).
As promissed i would give you a short summary of our stay in Vietnam.
Overall we loved again our stay in Vietnam and the time of two and a half week went very fast.
The first days staying in Hanoi was good to get used to the hot temperatures. We liked the hotel and we were very happy to meet you in the lobby of the hotel.
The stay at Halong Bay (2 nights) was a bit disappointed. We had a romantic idea of the surroundings but it is just to much touristic. Too many boats staying (overnight) at the same spot and overall it was very noisy, for example at 9pm the Karaoke went on......uhhhh we are at Halong Bay, one of the most unique places on earth??!
It was good we spent 3 days at Halong Bay because the full day we went on a smaller boat and sailed and kajakked with the guide along the bays. That was really nice!
The boat we were staying on was also a bit disappointed because the cabin was very small and the food was not that good. Friends of us stayed on a bigger boat (luxury paradise) and after all we preffered staying on that boat and pay some more.
Then we went for our stay in Hoi An (about 9 days) and the Victoria Beach resort is really very good! Beside that we loved the beach, walking for more than a hour and meeting just a few friendly fisherman. The old town we spent every night and having dinner at our favorite restaurants "good morning Vietnam" and "Morning Glory".
Of course we were also a good client of the cloth shop "A Dong Silk" just like three years ago i bought two suits and some jackets. Marielle also bought severall dresses, so we are dressed for the next years!
The last two days in How Chi Min was ok, maybe just one day to long afterall but we went for massage and a haircut so time flies. The hotel was in the good area of How Chi Min but the quality was less than the hotel in Hanoi, but ok no problem.
So afterall it was worth coming back to Vietnam. I have planned to come back in 2015 (than i can buy new suits again) and stay again in Victoria Beach Hoi An and in combination with Victoria Sapa it will be a nice time again!
Thank you very much for your support, kind regards to your colleaques and i added just two pictures as a little gift.
Keeping in touch!!
Kind regards,
Michel Wouda

Vietnam Highlights - August 21st 2012 - September 2nd 2012
My husband and I were extremely happy with the planning of our trip and also with the accommodation, guides and drivers. Everyone was very professional in their assistance and we would not hesitate in recommending your company or using your services on our next visit to your country.
Kind regards.
Hello My,
Thank you for your email. I am back at work today after a very pleasant trip. My only problem was in HCMC on the return – I went to get into the van at the airport, put my foot on the step and heard a loud crunch and a terrible pain went through my foot….nearly passed out.
I have broken a bone in the bottom of my foot and am now in plaster from my toes to just under my knee!
I hobbled around for the last two days in HCMC but really couldn’t do very much so stayed in the hotel and went to the hospital when I got back to Australia.
I did advise Hai, our guide, of the problem, but wasn’t sure at that stage what I had done, whether it was broken or not.
Anyway, I also wanted to thank you for a wonderful trip. You planned it very well – everything was perfect . The hotels were excellent as were the guides and drivers.
My only comment would be with regard to the day trip to Vung Tau. I think it would be best to travel there and back by ferry as the trip home by car is too long. It is good if you haven’t been to Vietnam before and it enables you to see the countryside but in my instance, I would have preferred to come home by ferry.
You did a great job My and my husband and I thank you very much for your help and professionalism – we will certainly book through your company again when travelling to Vietnam/Cambodia or Laos.
Kind regards,
Gaye Macdonald-Smith from Australia

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