Mai Chau 2 days - 27/28 - Nov - 2010
Our weekend to Mai Chau was wonderful....we were delighted with everything.....from the wonderful guide (so knowledgeable) and had a great sense of humor and a lot of patience with us.....the driver who was such a safe....good driver and willing to stop at a moments notice when we wanted to take a photo.
The facilities in Mai Chau were great....food delicious. Mr Thien took us on wonderful walks.....telling us about the agriculture....about the life in the villages.
The van was perfect....everything was perfect.
I am very grateful to you for making our weekend so nice. As a team leader....it is not typically my responsibility to plan weekend activities. I did for this group.....as we all agree we made a wonderful choice.
Thank you so much. Please note....I am sending a copy of this email to Marta and Jim Wallace who shared their experiences with Mr. Tan. I wanted them to know what a wonderful and professional job your organization provided.
Cheers Pam Cromer
Vietnam and Cambodia Discovery 15 days (8th Nov to 22nd Nov 2010)Dear Thao,
We are very glad to hear you had a wonderful honeymoon :)
We really enjoyed the rest of our trip and we are very satisfied with all the services you and your company provided for us! We are so glad we chose an organised tour because I think we could do so much more and learn much more about the history and culture etc. than if we went alone without any guides.
We will definitely recommend you to any people we know going to Vietnam :) Someone I know is coming to Vietnam for 6 weeks, he is travelling alone and I think he is mostly going to "backpack" but I will definitely give him Vietnam Today Travel's details.
We were very impressed with the punctuality of all the guides and drivers - they were always there on time to pick us up. All the guides also had very good knowledge of Vietnam and its people and we really learned a lot!
We will do your e-survey as soon as possible.
Thank you very much for your help with our trip! It will definitely be one of our unforgettable holidays :)
All the best for you and your new husband!
Christelle and Antoinette - From South Africa
P/s: I will send you some photo's ;)
Cambodia and Laos - Nov 2010
Dear Mr.Hoang Dinh.
We arrived at home and I want thank you for our trip:it was everything perfect and we had a pleasant experience in Laos and Cambodia. There was no problem and we are very happy of your work, so if we come back to visit better Laos that is really beautiful we will contact you again.
Daniela Vanni from Italia
Vietnam Holidays - Nov 2010Dear Mr Alan,
We came home a few days ago.
The difference between Vietnam (30° and sunny) and Belgium (1° and snow) is big ...
We would like to thank you for the very good organisation of our splendid holiday. We had a nice time in Vietnam!
The authentic people in Sapa, the interresting places in Hanoi, the great views in Halong bay, the mystic places in Hue, the sympathetic town of Hoian, the lovely Mekong Delta and 'kinky' Ho Chi Minh...
... we liked it a lot !
We had also good guides and changing ideas with them was interresting for us.
We certainly will recommand your organisation to our friends.
Ingrid and Koen
Lenoir - Deweert
Oostende / Belgium
Vietnam Holidays - Oct 2010.
Dear Mr Alan Hoang,
We have arrived home from our holiday to your beautiful country about 4 weeks ago. We would now like to take this opportunity to thank you kindly from our family for our holiday. Our tour with your company was better than we could ever have expected. Our accommodation was very good in every city and we thoughly enjoyed every moment that we spent in Vietnam. The service that we received from all of our tour guides in each city that we visited was very entertaining and informative. They were made our holiday alot of fun and we enjoyed their company during our travels. Our cruise on Halong Bay was our most favourit place of all. It is the most beautiful place that we have ever been to. The cruise with Paradise Cruise ships was exceptional in everyway. We would like to especially thank our guides Huan in Hanio and Youi in Nha Trang (very sorry for incorrect spelling of their names) They were very professional and entertaining and made our travel experience to Vietnam very enjoyable for us and our children. Our holiday has left us with very special memories for the rest of our lives. We hope to one day return again for another visit to Vietnam. Since our return to Australia we have had the pleasure to recommend your travel company to many of our friends and family.
Thank you again Alan and Vietnam Today Travel for all of your help and arranging us a wonderful holiday.
Kevin & Tracey Bradley
Student Adventure - Oct 2010.
Thanks again for organizing such a wonderful trip for our students. You and your staff were so patient, accommodating and fun. It was a trip that enriched us all.
I hope you are well. Thanks again!
Courtney Cross - The International School of Kuala Lumpur - Photos of this trip
Vietnam Discovery - From Sept 19th to Oct 04th 2010
Thanks for your good wishes. Yes we have arrived back in Australia and some of us are back to work. The flight with Malaysia Airline was good but was overbooked, we were offered flights to Bali then Perth arriving much later than our booked flight. After a round of discussions with supervisors at KL airport and with a big sigh of relief we managed to persuade them to let us board the plane. in Australia we were told later that the travel insurance did not cover us for Air Asia's cancelled flight. At least we are happy to be back home on time.
We will put a comment on your website because we were very happy with the planning and the management of our tour. Your guides were very professional, knowledgeable and enthusiastic, with Tran in Saigon and Thuy(?), We called him Tim, in Hanoi the pick of the bunch and top mention for the drivers too. To you and the team our sincerest appreciation for a great job. Since we've arrived I have given copies of our itinerary and great reviews to a colleague at work and our family doctor who are both planning to travel to Vietnam. Rest assured that we will continue to mention you and Vietnam Today Travel to family, friends and colleagues as occasions arise. We will definitely contact you for our next trip to your lovely country, but with a more relaxed tour this time.
My best wishes to you and the team at Vietnam Today Travel
Cherif Amani - From Australia
Vietnam Holiday 8 days - from 3 Oct to 10 Oct 2010
Thanks again...and wishing you every happiness in your marriage...Hope we mee again when we return to Vietnam...Please extend our thanks and best wishes again to Tan,
We appreciate all that he and all of you have done for us.
YOur guides and drivers were excellent, and certaianly should be used with American Travelers...We highly recommend all of them!
WIth best wishes,
*Please tell Tan we will always recmmend his Agency to all that are acoming to VIetnam!
Shirley carol and rochelle - United State
Thank you for your follow up email. We have just arrived back to Australia this morning as once we had left Vietnam we went to Bali, Indonesia for 1 week. As soon as I get settled back in I will definitely complete your online survey.
Our group has nothing but praise for Vietnam Today Travel as our tour went off without a hitch and was fantastic. We will not hesitate to recommend your company to all our friends and colleagues whom we hope can see and en/joy Vietnam as we did.
Craig & Jenny Stedman - From Australia
Hello Mr Hoang Dinh
Thanks very much for all your help. Your company has been outstanding and we really enjoyed our time in Vietnam. Your country is impressive and the way in which the infrastructure is happening so quickly is fantastic. Could you also please pass on our thanks to all your people ( Tran, Vinh, Tim etc ) who contributed to a marvelous trip and for giving us an insight into your fascinating country.
It is a pity that Air Asia does not appear to have the same customer focus as your company!!!!
Until next time.....
Murray and Anne McKinnon Cherif and Trish Amani
Vietnam Discovery 14 days (12th Sept to 25th Sept).
I am very happy to advise you that Mr. & Mrs. Tavera, Ms. Petitpas and I have arrived safely home to Canada after our most wonderful visit to Vietnam.Our experience was so much more than we had even hoped for. All of our guides were extremely professional and took care of all our needs. Accommodations and transportation were always perfect and we felt perfectly safe and comfortable at all times. Your country is so beautiful and the people are so friendly and welcoming to tourists. Our guide in Ho Chi Minh City, Mai Ngoc Hoai (Ms. Dove) even brought us to her mother's home where we we served coffee and fresh fruit. I have already had the opportunity to recommend your service to some of my colleagues at Air Canada airlines and will continue to do so. We all wish you much success and happiness in the future. With most sincere gratitude,
Wayne Albertson from Canada
GRAND CAMBODIA TOUR - 15 Days - Sept 2010
First of all, I hope you're doing well.
The tour is being great, among other things due to your efficiency and good will. As you already know, the problem with Mr. Romero's passport was happily solved. We were really concerned about that but Mr. Lok helped us a lot.
The staff here in Siem Reap is outstanding, polite and always ready to support us at any time. Today the girl who came to welcome us at Siem Reap port has delivered to us the gifts that you've sent. We felt more than happy due to the unexpected surprise. You made our day !! My Mexican friends intend to do a tour in March (probably) through Vietnam and Laos and no doubt, they will consult you after the good experience that we are having with your Company. I imagine that you know that we moved from Mysteres d'Angkor (bad located, uncomfortable rooms, poor breakfast, etc...) to Casa Angkor which is really great value. That was my mistake... I'm so sorry about it.
Finally, let me thank you again for your support and kindness to all of us.
P.S.: I hope you will receive soon my gift .________________________________________________________________________
Vietnam & Cambodia via Mekong - 16 Days - August - 2010Hi Hoang,
It was so nice to meet you personally at the beginning of our trip. I want you to know how much Lieu & I enjoyed the trip - both Vietnam & Cambodia were beautiful and the people so friendly. All of our guides and drivers were wonderful and so professional - everything went like clockwork making the trip easy and enjoyable. Their knowledge and enthusiasm for their locations was always evident - Lieu especially enjoyed talking to them in both Vietnamese and Cambodian. The hotels and included meals were great also. While the weather was not always picture perfect, it didn't interrupt any of our activities.
On our next visit we will be sure to use Vietnam Today Travel for our arrangements and I wholeheartedly recommend your Company to anyone contemplating a visit to Southeast Asia. Once again thanks to you and all of the team at Vietnam Today Travel for helping to make our vacation a perfect experience!!!
Thomas Basso & Lieu Tran Leominster, MA 01453
VIETNAM HIGHLIGHTS - JULY - 2010
Hi there Hoang,
I want to thank you for a wonderful trip in Vietnam. Your Travel company is just the best to deal with, and travel with, guides and drivers very good, standard of hotels was excellent. Considering the changes I had to make to my travel arrangements from New Zealand, your company was just wonderful to deal with, and a can do attitude, also with very little cost to us as well. This is one of the best travel experiences of my life traveling to Vietnam ( I do travel regularly ), your company made the trip that much better for us. I would recommend your company to others traveling to Vietnam.
Many Thanks from a very grateful clients,
Gary and Sharon Richardson from New Zealand
VIETNAM AND CAMBODIA HOLIDAYS 22 days - July 2010
I would like to thank Vietnam Today Travel, and especially you and all the guides we had on our trip to Vietnam and Cambodia.
Our tour went very smooth and that was due to the great organising on your part. I will certainly be recommending you to our friends that are interested in travelling to Vietnam. Say hello to Hoang (guide in Hanoi) and Mi (guide in Halong). It was funny that we bumped into Hoang in Phnom Phen one evening while we were having dinner. If you have direct email addresses for them that you could pass on, it would be great. Hope your Kangaroo is behaving!! and you think of us every now and then. Hope to see you in Australia one day.
Leanne, Russell and Luke Roberts ________________________________________________________________________
Vietnam Holiday 18 days - June 2010
We were delighted with the service we received from Vietnam Today Travel right from the initial email contact to the end of our visit. The whole trip ran seamlessly, we were always collected on time. The tour guides were knowledgable and friendly and also flexible. We did not have one hitch in the whole program and could highly recommend Vietnam Today to anyone looking for an enjoyable, relaxaing and hassle free holiday in Vietnam.
Christine Neville from Melbourne - Australia ________________________________________________________________________
Southern Vietnam 10 days - June 2010
Vicky, thank you very much for the fantastic trip!!! All organization was perfect , our guide really nice and prepared and all your surprises and details were incredible. We are sure to come back to Vietnam with VIETNAM TODAY!!!!
Magdalena Montero & Fischer Juan from Chile
________________________________________________________________________ Vietnam & Cambodia and Laos - June 2010
Dear Hoang, Thank you for the warm welcome in your office. It was an experience to get to know you and all the staff. We had a very good time with Ms. Mi and the driver Duc. if possible look please that she should be the guide on my daughter Chantals ‘s tour in July. Please say hello to Denis and all the staff in your office.
Diane and Urs - Switzerland
Cambodia & Vietnam Holidays- May 2010
Mr. Hoang Dinh provided an extremely high superior level of customer service. He answered our request promtly and efficently and went out of his way to try and make contact when the communications were not very good between the Philippines and Hanoi...
Mr Meyer-Gleaves - from Australia
Vietnam & Cambodia Adventure - May 2010
I would like to say thank you very much for your great hospitality in Hanoi, which make us felt very welcome.
Special thank you to ‘Forever Patient’ Miss Thao, back and forth several times to our hotel, trying to fix the tour payment due to problem with my travel debit card.
In the whole trip, we are so well looked after by the tour guides and drivers from each city we have been, from day one we arrived in Vietnam to the last day we departed from Cambodia, we felt very safe and well looked after, we had such a wonderful holiday. My family and I have traveled around the world fair bit, and the kids have voted Vietnam/Cambodia was the best holiday they had so far.
Once again, I would like to express my sincere thank to you and your company for taking care of us, please do not hesitate to use us for your reference in your business, which we would strongly recommended your service to any one.
Hope to see you again in Vietnam soon, in the mean time, please take care.
Irene Wu - Sydney Australia
Vietnam Discovery - Apr 2010
Our tour guide (Gan-Trang) and driver in Ho Chi Minh City were wonderful.
The guide went out of her way to inform us about the culture, religion, beliefs and daily life of the peoples of Vietnam. She was also funny and very caring - helping me find medication when I got an eye infection and giving us wonderful recommendations about where to eat and what to do in our free time. She really helped make the trip to Vietnam an incredible experience.
When setting up the trip with Ms Thao, she was very prompt in answering all our questions and arranging all the details to our satisfaction. She did a great job! Thanks for an amazing experience in a wonderful country.
This was a trip I will never forget.
Ms Maralyn Bennett from Richardson, TX - UNITED STATES
Rhapsody Of The Seas - Land services - Apr 2010
Mr. Du and Mr. Nha in Nha Trang provided excellent service for our group of 26 people. They made us felt very welcome in your country, the lunch was excellent if it was not spoiled by the heat in the central of Vietnam. Thank you.
Mr Tang - Group leader
Vietnam Discovery - Apr 2010
All excellent. We were very happy with the effort of our drivers and the guides. Oh, one last things. I had no idea of an appropriate tip. Maybe it could be put on the itinery under "What is not included" what an approximate tip, for example...For drivers between $1 american to $5 american, Or Guides, $10 to $20 per day?? Just a suggestion.
Melody Goldsmith from Australia
Grand Vietnam Tour - Apr 2010
We had a very enjoyable trip. The assistance provided by Ms Thao in setting up our trip was excellent. All our tour guides and drivers were extremely friendly and knowledgeable.Their English was good, but some were much easier to understand than others. The most inconvience was the long wait we had at the airport after our trip to Ha Long bay . We were at the airport for a long time before our flight to Hue. Other than that things went very well.
Mr Mr Alwyn Charles - Canada
Vietnam Highlights - Apr 2010
Amazing tour! Ms. Tran in Ho Chi Minh City stood out as one of the best guides I have EVER encountered. Her street smart knowledge made our trip that much more enjoyable! My only recommendation would be to check with the guests about food options....one restaurant we were taken to catered to american and french with a lot of "westernized food". My friend and I love to enjoy local fare and local flavors. I have recommended your company to my friends and family!
Ms Barbara from United States
Vietnam & Cambodia Discovery 17 Days - April 2010
I would like to emphases that specially the guide in sapa,his name was zoom(I do not know if I spell it correctly) was absolutely fantastic and we would like to thank him for his dedication and profesionaly. His English was very good and made our stay in Sapa Unforgettable
Mr alfonso mialdea fernandez - from Spain
Vietnam Highlights - 6-16 Apr 2010
A particular thanks to our travel consultant Ms Thao, she is a superb professional who made the whole process very enjoyable. it was a breathtaking trip full of such a variety of events and places- highlights for me were the Mekong Delta and HoiAn. many thanks and see you again when we next travel to Vietnam! We will be recommending your tour company to all our friends. Many thanks
Daniel Santos - from Colombia
Vietnam Discovery 14 days - Apr 2010
Our holiday was perfect. Mary made everything simple and easy for us. From the time we arrived until the time we left there was not one thing that went wrong. The hotels and their staff were fantastic and their locations were convenient. I would like to thank Mary for her work in organising this trip. We all had the experience of a lifetime and we are very satisfied with Vietnam Today Travel and their services. We will definitely be recommending your company to our family and friends. Thank you again,
Melanie Green - from Australia