Testimonials 3

Vietnam Holiday from 17th Dec 2014 to 02nd Jan 2015
We were extremely satisfied with the composition of our trip and the service you have provided. Apart from a few constructive comments we would like to make, we have only wonderful things to say about Travel Vietnam. We would very much like to support your efforts to further promote your services in Singapore and Europe. If you have any ideas and strategies please be so kind to let us know how we can be of help. If you have a Facebook site please be so kind to invite us. We will be happy to share among friends and community. If you have a need I would also like to offer my services as an agent here in Singapore. Please let me know a convenient time so I can present you a suitable concept. Thank you very much, Thuy Do and team. You have made our trip a true success. We will stay in touch with you to visit other destinations in Asia.
Best regards, Sylvia from Germany

Hanoi & Halong Bay 3 days 2 nights. From 24th Dec until 26th Dec 2014.
Mary,
Well I am finally back in Mexico....after great holiday in Vietnam.
I only wanted to thank you for all you attentions and the outstanding service you provide, regarding questions and helpful information.
I will definitely save your contact info and in case anybody I know plans a visit to Asia, I will make sure they have your info.
Have a great 2015, and once again thank you very much.
Regards,
Ramon from Mexico

Highlights of Vietnam 6 days. From 6th Dec until 11th Dec 2014.
Hi Mary , happy new year to you ,Sunny and the family. Thank you for planning our holidays- we had a good time and will definitely be back. We are considering Thailand, Cambodia and Myanmar next time-hope to do this sometime
Regards
Navin from Australia

Vietnam Explorer from 07th Nov 2014 to 27th Nov 2014

Thank you for a well organised tour through your country . The food was excellent , the accommodation guides drivers and motor transport were all excellent and a special thanks to Thuy Do for organising the trip .We tell all our friends about your company and will use you on our next trip.
Regards
Barry Priestley from Australia

Vietnam & Cambodia Discovery 16 days 15 nights from 06 Nov 2014 to 21 Nov 2014
Dear Ms Van Anh
Thanks for mail. We arrived back safely. We had a most fantastic holiday and will unreservedly recommend you to anyone as we feel you deserve more support for the work that you do. My professional Society has been notified as well. I will shortly comment on Trip Advisor as well. As i stated at our Le Tonkin dinner, you welcome to use me as a referee for prospective clients and give them my email address as i am prepared to vouch for your standard of service.
Warm regards
Vadi and Aroshnee from South Africa

Vietnam & Mekong Tour 20 days 19 nights from 02 Nov 2014 to 21 Nov 2014
Dear Ms Van Anh
I just did the E-survey. We would like once more to express our satisfaction about everything you did for our trip, which was just an excellent experience of good choices and perfect organization !
We will certainly recommend your agency to our friends!
And we will probably next year in November, as mentioned when we met you in Hanoi , come back to you about a cruise on southern Mekong in Cambodia.
Thanks again and have a good time!
Claire & Beat Spycher from Switzerland

Vietnam and Cambodia 12 days 11 nights - 5 Nov – 16 Nov 2014
Dear Nga
We enjoyed our trip. Thanks for making it possible and for the gift you gave us. We have no complaints with all the services. Mother nature was not working with us but that is part of the trip. I personally tasted the culture and friendliness of people. I was able compare the people from one region to another in Vietnam. I like Hanoi compared to Saigon. I like Seim Reap to Phnom Phen. I hope to visit again the rural places in Vietnam. I love the Hmong people. Good luck to you.
From all of us. Thank you
Ana from USA

Vietnam & Laos Adventure from 20th Oct 2014 to 01st Nov 2014.
Dear Ms. Thuy Do
Thank you for making our vacation so memorable.
Although Ms. Maya Evans and my plans will not include Vietnam and Laos in the future we will be in touch with you to plan our next trip to Cambodia and Myanmar.
Most of all I want to send you a special thanks for the little things that helped make our adventure very pleasant and successful: The use of the cell phone, the changes of hotels, itineraries and the special "favors".
What we liked most of all is how you were so graceful in dealing with us.
All the best to you and everyone in your organization supporting your work behind the scenes in addition to your capable guides and drivers.
Sincerely.
Lewis Saltiel and Maya Evans from United States of America

Vietnam and Laos - 2 Oct 2014 to 30 Oct 2014
Ms. Nga Vu,
Our trip was absolutely wonderful. We received everything discussed and much more. The entire Travel Vietnam team, from Ms Vu, through our guide in guides and drivers in both Vietnam and Laos, were the best we have encountered during our travels all around the world. We did not have to worry about anything. They were always on time, well prepared and made our day extreme exciting in a wonderful manner. There were no unwanted surprises throughout the entire trip. The accommodations were excellent as well as the planned meals. When we had to eat on our own, everyone was very helpful in making sure we had great places to choose from, with an excellent selection of local food. When we started planning our trip we did not know what kind of accommodation would be available. Ms Vu assured us we would enjoy the sites she selected. I will say they were beyond our expectations in every manner possible. They were clean, well furnished, and very helpful when we needed something. The Gondola Hotel in Hanoi was exactly the kind of hotel we enjoy. We will recommend that hotel to anyone coming to Hanoi. Travel Vietnam is a first class operation and one we have, and will continue, to recommend to our friends and other travelers. If we decide to return to Southeast Asia in the future, they will be our first, and only, choice to help us plan the trip and provide in country services.
Cliff and Gay Pappas from USA

Vietnam & Cambodia Tour from Oct 1st to Oct 25th, 2014
Dear Ms. Vien,
Thank you for your e-mail. We were sorry to miss seeing you in Ho Chi Minh City and very much appreciated the lovely gift you sent us. I have filled out the survey as you requested, but I wanted to write you a separate letter to tell you how delighted Kathy and I were with every detail of the trip you arranged for us. Our visit to Vietnam and Cambodia could not have been a more rewarding experience for us and we give you and your colleagues at Travel Vietnam credit for making the trip so memorable.
The itinerary you helped us design, the visits to craftsmen’s workshops and peoples’ homes and activities such as cycling and snorkeling that you arranged, the beautiful hotels you booked and the wonderful restaurants you included in the itinerary (and the others your guides recommended), were all perfect. While Kathy and I enjoy a little of the unexpected on our travels and don’t even mind some inconvenience, we had to admit that having one of your skillful and careful drivers there each morning to pick us up and insure we got where we were supposed to be through the often crazy traffic, made this trip completely stress-free and allowed us to focus on what we were seeing instead of worrying about whether we were going to make the next stop on time.
I want to add a special commendation for the guides you arranged for us. Each one was knowledgeable, fluent, friendly and professional in every respect. We could not possibly have gotten such a comprehensive exposure to the countries we visited, learned as much, or understood what we were seeing as well had it not been for the work of your cadre of terrific guides. Each one was a great representative for your organization and a wonderful ambassador for their country.
At the risk of slighting the rest of an outstanding group, I want to particularly praise the work of Ms. Trân Nguyễn, our guide in Ho Chi Minh City and the Mekong Delta. Ms. Trân is a true force of nature! She was, if anything, even more determined than I that I should see the site of the small thatched-building training camp on the “beach” in Ba Tri District where I spent four months in 1971. Her persistence led us to a wonderful opportunity to share tea with a team of watchmen in their watchtower overlooking a rich shellfish bed on a mudflat at the mouth of the Hâm Luông River within a thousand meters or so of where I had lived. It was an unforgettable moment for me, and I applaud her resourcefulness, energy, friendliness and dedication to her work. I hope that if she or any of your other guides are able to visit my country someday, they will have guides who are as professional as is your fine team.
Now that we are home, I intend to write a letter to the editor of the newsletter of Counterparts, a veterans’ organization of former military advisors that I belong to, informing the members of the absolutely outstanding service we received from Travel Vietnam in planning and arranging our trip. If there is anything else Kathy and I can do to assist your company in any way, please do not hesitate to contact me.
Thank you again.
Very truly yours,
Michael F. Delaney from United States

Vietnam Discovery 08 – 23 Oct 2014
Hello Hue,
Hope all is well on your side…
We arrived home yesterday (after spending few more days in Bangkok on the way back)… A trip of overall more than 3 weeks….
I wanted to take a minute and write to you few words of appreciation and feedback – The trip is Vietnam was amazing, well organized, you recommendations for the trip agenda were very valuable and the execution during the trip itself (cars, drivers, guides) was excellent. All people involved were very professional and pleasant.
We will be happy to recommend your agency and you personally to our friends and colleges that will be planning a trip to your beautiful country.
Looking backwards, the only thing that I would change is to reduce one day in Hoi-an (5 nights were a bit too much) and add the extra day to Sapa.
In terms of sites we liked, the ranking was:
1. Halong-Bay (our #1 highlight in the whole trip)
2. Sapa (simply amazing views)
3. Hoian
4. Mekong Delta
5. All the rest
Thanks again and best regards
Ben Weinberger Family from Israel

Vietnam & Cambodia Tour from Sep 23rd to Oct 14th, 2014
Dear Ms. Lana,
We are back home after a wonderful trip.
We enjoyed very much our trip in Vietnam.
The trip was excellent, everything worked as planned and the guides and the drivers were all great.
Thank you very much for organizing such a great trip for us.
Best regards
Shuli from Israel

Vietnam Highlights from Oct 02nd to Oct 11th, 2014
Dear Lana,
It was pleaser to visit your beautiful country with my sister and to see the sweet Vietnamese people with their smile. I would like to thank you so much for make our trip smut and easy. Everything was wonderful and I can stop telling the people about our trip and giving your email address and referring your company.
Many thanks on my behalf and on the behalf of my sister.
Best regards,
Hind Kecha from Morocco

Insight Vietnam & Cambodia from Sep 24th to Oct 10th, 2014
Hello Ms. Lana,
I am home back in the United States now and just unwrapped the lovely gift I received from VTT when I first landed in Viet Nam. I know my husband will find the three stacking lacquered dishes as lovely as I do. Thank you for planning such a great trip for me. I said such good things about your planning that my friend has made plans through you with other friends. The word is out that you are a very reliable company that hires great guides and finds comfortable, clean, and pleasant hotels for customers.
Thanks for making my trip so special.
Cheers!
Susan Furste from United States

Ho Chi Minh City Stopover from 30th Sep 2014 to 01st Oct 2014
Hello,
Thank you very much for organising this tour it was truly fantastic.
We have had a wonderful experience and the tour guide was fantastic. He has a very good local knowledge and also a really good one of Vietnam generally.
Thank you again.
Alix Walker& Partners from UK

Myths & Mountains of North Vietnam from 24th Sep 2014 to 30th Sep 2014.
Overall, it's good. Mr Khoa, our tour guide has a good sense of humor, we can communicate well and he tried his best to answer our questions in details and brought us to the places when we request to. Most likely will come back to him for the next time when we visit Vietnam again. We enjoyed the trip a lot. Other than that, the food provided are so nice. But if drinks are provided, eg green tea or plain water is provided, then it'll be great. About accommodation, the hotel Angel Palace Hotel is great. It's so comfy and having a good service. And we having a great experience staying in Mai Chau homestay. We hope to stay one more day in Mai Chau as we did not really 'explore' it. It's fine with the queen hotel in Ninh Binh. Another great experience in while we're in Ha Long Bay. The view is no nice and we managed to see the sunrise and sunset. Next, it's about the driver. The driver in superbly good! He follows the traffic rules all the way and he's friendly although he can't understand English. Lastly, we'll most likely visits to Vietnam again. Thank you for your professional services. We enjoyed a lot.
Ms. Lily Low & Partners from Malaysia

Vietnam & Cambodia - 7 Sept 2014 to 24 Sept 2014
Our trip was excellent; very efficiently organised by Nga, an outstanding consultant!
Our guides provided good to excellent service, in particular Dang (North Vietnam) and Nguyen (South Vietnam).
Also special mention for Kiem? Phnom Penh who was very passionate about his work.
All drivers were very high standard. We will be highly recommending Travel Vietnam to friends and family considering travelling to Indochina.
Many thanks again to Nga
Gary Beer from Australia

Highlights of Vietnam & Cambodia 12 days from 13 Sept 2104 to 24 Sept 2014
I travelled on this trip with my friends Marie and Emma and I would just like to say a big thank you to everyone who helped organize this trip to some of the most amazing and memorable places I have been to. It was so nice to be able to trust the services that were provided for us and for allowing us the chance to visit 2 amazing countries Vietnam and Cambodia. We did a whistle-stop tour of a lot of places and having someone organise the travel details took a huge pressure off us, allowing us to just relax and enjoy the experience. I would like to say thank you to all the tour guides, who were incredibly knowledgeable and to the drivers, who drove carefully and safely. We packed a lot of things into our trip and we're still talking about it now and re-living moments. My favourite places were Halong Bay (Big Thank You to Sunny and Van Anh for arranging the itinerary for before the typhoon so we got to see it!), the Mekong Delta trip (Thank you to Vincent for showing us around all the various stops and the local produce), Hoi An (Thank you to Hanh for showing us around the city and sharing that really tasty fruit we've never seen in the UK!) and Angkor Wat (Thank you to Narin for guiding us and taking lots of photos!). Thanks also to Sam for showing us around the killing fields and prison in Cambodia. It was a very difficult topic to cover and you made sure we understood the history and impact it had on your country, I think it's one of the memories that will stay with me, However I can see that people are working hard to keen put the past behind them and show everyone all that Cambodia can offer. The only other thing I could possibly suggest to improve the tour would be to give us an idea or list of the different local shops that were on the tour so that we could suggest which places we would like to visit and shop in and spend more time in.
There were some places we were really keen to go into and purchase products that we were shown (for example the tailors in Hoi An) and we enjoyed seeing the various handicraft and skills that people displayed.
But there were some shops where we felt a bit awkward at not being able to purchase products (either because we would have been unable to carry them in our suitcase or didn't have much interest in purchasing these things in the first place), especially after the store owners had kindly taken the time to show us around.
However, that's not to say other people in other tours would take the same view as us and if it was tailored so that each individual group of people could choose the places they would want to visit, then it may be more likely that more people would buy the products.
However, overall we all LOVED the countries and your tour company and again thank you for everything you have organised and done. It was an amazing trip and we're telling all our friends to visit your countries and to use your tour company!
Ponarasi Sathiaseelan from UK

Vietnam Highlights 07 – 17 Sep 2014
Thank you Hue for arranging such a wonderful itinerary & meeting all our needs. We were extrememly impressed with your service & Knowledge. Also, when our trip to halong Bay was cancelled due to Typhoon Hue was so fast & efficient to reschedule a new triphotel & flights to suit our needs. I would highly recommend your company to anyone.
A job WELL DONE! Thanks.
Kelly & Ian Fraser from Australia

Vietnam & Cambodia 12 – 25 Aug 2014
Hello Hue,
I just wanted to tell you that we have enjoyed an amazing trip.
The content of the tour have been perfectly choosen and also guides and driver. Anh and Lucky (our guide in Cambodia) deserve be especially mentioned due to their deep knowledge, friendliness and actitude.
The only black point of the trip has been our hotel in Siem Reap. The room was beside the night market and it was extremly noisy, the AC did not work properly and it was noisy too. We went twice to reception to try to get a solution but the person in charge was very unpolite and rude (he was half sleepy and did not put any attention to us) so we decided to left the hotel and book another hotel by ourselves. I have not told you until now because i did not want that anything bother our trip.
We are very happy for the trip and all your service so just as a suggestion we think you should search for better acomodation partner in Siem Reap because Memories D'Angkor Hotel and the person in charge do not offer the same level of services that you do.
It is not about the stars of the hotel because Gondola and Sapa Paradise View were perfect and the people there great professionals, it is about the way they treat us. I wanted to be very honest with the feedback because be sure I am going to recomend you to all my friends and family.
Thank you very much for everything, honestly, despite the mentioned problem with the hotel the trip has been amazing and we hope to come back soon.
Luis Sevillano Gallach from Spain

Best of Vietnam from 8 Aug to 22 Aug 2014
Dear Mrs. Lana Vien,
We had a safe journey back to Switzerland. It was a pity we did not see you in Saigon to thank you personaly.
We all enjoyed the time, our trip in Vietnam very much. Thank you for the perfect service and organisation.
We saw the beauty of Vietnam, learnt a lot about the Country, culture and history. Our guides did their best to make our trip comfortable, unforgettably.
With best regards and good wishes
Heidi Frei from Switzerland
--------------------
Best of Vietnam from 8 Aug to 22 Aug 2014
Dear Lana Vien,
Thank you very much for organizing our trip so well. We enjoyed a great time in Vietnam, we could lern alot about life and culture. Your tourist guides helped us greatly to understand many things.
The last driver we had from the Mekong to the airport Saigon, didn't stop for lunch and not for toilet even we told him. He just drove through for three hours till the airport. This was the exception all the others were very friendly and helpful. In general everything was very well organized. We had excellent guides and especially a great driver from Nha Trang to Dalat and Saigon.
We wish you all the best. We will keep you in mind for other trips later on.
With best regards
Silvia Wehrli from Switzerland

Vietnam Holiday 13 days from 4 Aug 2014 to 16 Aug 2014
Hi Huong Do,
We had a fantastic time. We are very very satisfied with ms Huong Do. She was a great help, she gives very good advice, she is flexible and very kind. She made our trip a great success. All the guides and drivers are also very good. Thank you very much. In the coming years we will visit cambodia and laos and we wiil contact ms Huong Do again.
Monique Wolfkamp from Netherlands